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Mobility Transit Service

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Home/Living/Transportation/Mobility Transit Service

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  • The City of Owen Sound provides a door-to-door transportation service for residents of the City with mobility limitations that restrict their ability to use the City's conventional accessible public transit system
  • The service uses a wheelchair accessible bus and operates Monday to Friday between 6:30am and 6:00pm and Saturday between 9:00am and 4:00pm
  • Transit passes and trip tickets are valid on both conventional and mobility transit services
  • There is no transit (conventional or mobility) service available on Sundays or Statutory Holidays
  • To use the Mobility Transit service, an approved application is required. Applications can be obtained at the City Hall, the Transit Terminal, the Library, Public Works or you can print off a Mobility Transit Application. 
  • The Transit brochure can be downloaded and printed. 
  • Information on any bus detours or cancellations can be found by calling 519-376-4440 x1411. 

Who Should Apply

Mobility Transit service is intended for those persons who, due to a functional limitation, cannot board, ride, or disembark from City of Owen Sound's Accessible Conventional Fixed-Route System. The criteria are:

  • The inability to walk one City Block or to the nearest bus stop from their home or place of residence for either the initial or return trip (400m) and/or

  • Insufficient endurance or stamina to tolerate a bus ride with multiple stops and/or transfers and/or

  • Insufficient cognitive ability to understand the accessible conventional transit system and/or manage transfers and/or

  • Disorientation to environment thereby inhibiting safe and independent use of accessible conventional transit.

How to Apply

How to apply for Mobility Transit Service:

  • Client to fill out Part A of the Mobility Transit Application.
  • Client is then to take or send the application (Parts A and B) to their health care professional to have Part B completed. Both Part A and Part B must be completed in order for your application to be considered.
  • Clients identified as having a permanent disability by their health care professional will not be required to have Part B completed for subsequent applications.
  • Return the completed application (Parts A and B) to the Public Works building located at 1900 20th Street East, Owen Sound,
    N4K 1Z4

Categories of Approvals

There are three categories of eligibility for which the applicant can apply for; those being:

  1. Unconditional - A person with a disability that prevents them from using the accessible conventional transportation services
  2. Temporary - A person with a temporary disability that prevents them from using the accessible conventional transportation services
  3. Conditional - A person with a disability where environmental or physical barriers limit their abilities to consistently use conventional transportation services such as persons with a visual disability, persons who use canes, crutches, walkers etc. as winter conditions (October 15th to April 30th) such as ice and snow prevent the safe usage of the mobility equipment, or persons with disabilities that may have periods when their condition worsens.

Details

Each applicant must fully complete an application form including section B which must be completed by your health care provider. The term of a Mobility Transit pass, once approved, is three (3) years.

Rates

Cash

1 - 5 years old   

Free

Students

$2.50

All others

$3.00

Monthly Passes

Adult

$70.00

Senior Citizen 

$55.00

High school, College & Mature Students 

$30.00

Elementary

$30.00

Pre-School

Free

Ticket and Pass Purchase Locations

Transit Terminal

1020 3rd Avenue East, Owen Sound

Hours:

  • Monday to Friday: 7:00am to 6:00pm
  • Saturday: 7:00am to 4:00pm
  • Sunday: 7:00am to 1:30pm

Phone: (519) 376-9139

City Hall

808 2nd Avenue East, Owen Sound

Hours:

  • Monday to Friday: 8:30am to 4:30pm

Phone: (519) 376-4274 ext. 3233

Owen Sound & North Grey Union Public Library

824 1st Avenue West

Hours:

  • Monday to Thursday - 9:30am to 9:00pm
  • Friday and Saturday - 9:30am to 5:00pm
  • Sunday - 2:00pm to 5:00pm

For further information please see the City of Owen Sound's Mobility Transit Policy or to obtain a copy of the Application Form by mail please contact the City of Owen Sound:

transitterminal@owensound.ca

(519) 376-4274 ext. 3233

(519) 376-9139

(519) 376-7500 Mobility Transit Line (Bookings)

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808 2nd Avenue East,
Owen Sound, ON
N4K 2H4

Phone: 519-376-1440

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  • Living
    • About Owen Sound
    • Animal Services
    • Applications, Licences and Permits
    • Building and Renovating
    • Cemeteries
    • Community Assistance and Services
    • Crossing Guards
    • COVID-19: Owen Sound Resources and Information
    • Education
    • View All...
  • Exploring
    • Arts, Culture and Heritage
    • Camping and RV
    • Downtown Improvement Area
    • Events Calendar
    • Festivals and Events
    • Getting Here
    • GIS, Maps and Apps
    • Library
    • Parks and Facilities
    • View All...
  • Investing
    • Available Lands, Buildings
    • Building
    • Businesses
    • Business Enterprise Centre
    • Community Development
    • Development
    • Location
    • Taxes
  • City Hall
    • Accessibility
    • Applications, Licences and Permits
    • Budget and Finance
    • By-law Enforcement
    • By-laws and Policies
    • Civil Marriages
    • Commissioner of Oaths
    • Contact Us
    • Current Projects
    • View All...
  • How Do I...
    • Contact a Staff Member
    • Contact the Fire Department
    • Determine my Garbage Pick-up Day
    • Get Involved
    • Learn about Municipal Taxes
    • New Resident Information
    • Pay a Parking Ticket
    • Pay a water bill
    • Report a Concern
    • View All...