519-376-1440
Monday to Friday: 8:30 a.m. to 4:30 p.m.
GOST Bus Service Disruptions
Due to current weather conditions, the GOST bus service may experience delays or disruptions.
Riders are encouraged to call 519-465-0783 to confirm if the service is running.
We appreciate your patience and understanding
Canada Post Strike
Canada Post workers began strike action on November 15, 2024, leading to delays in service.
As a result, residents may experience significant delays in receiving their water bill in the mail. Please note that the payment due date remains the same, regardless of if the bill is received in the mail.
Sign up for e-billing here to ensure you receive water (and tax) bills through email, and review payment options here. The City of Owen Sound is requesting that residents DO NOT send payment through the mail during the postal strike.
For water bill inquiries, please call 519-376-1440 ext.1900 or email waterbilling@owensound.ca
Cold weather is a serious public health concern and can cause a variety of health problems, including windburn, frostbite and hypothermia.
Seniors, children, outdoor workers, those experiencing homelessness and people living in poorly insulated or heated homes are particularly at risk during extreme cold weather.
Residents requiring assistance, emergency shelter or amenities are reminded to call 211. 211 is available 24 hours per day, 7 days per week. An online 211 resource is also available.
Safe n' Sound, located at 310 8th Street East, is open 24 hours from November 1- March 31, but closed from 12 p.m. to 1 p.m. for essential cleaning to maintain the space.
Emergency shelter services are provided by the County of Grey Short-Term Shelter Program. Those seeking emergency shelter are encouraged to contact Grey County Staff during business hours 8:30 a.m. to 4:30 p.m. by:
Call – 519-376-5744
Text 226-407-4996
E-mail – STSP@Grey.ca
Program information for emergency short-term shelter can be obtained 24 hours a day by calling 211.
If you are caught outside in extreme cold conditions, look for shelter out of the wind and keep moving to maintain your body heat.
Warming centres are facilities open during regular business hours to provide short-term warmth and protection during cold weather events.
Warming Centre Locations
Owen Sound and North Grey Union Public Library
519-376-6623
Monday 1 p.m. - 8 p.m.
Tuesday to Thursday 10 a.m. - 8 p.m.
Friday & Saturday 10 a.m.- 5 p.m.
Julie McArthur Regional Recreation Centre/YMCA
Enter the YMCA through the North and South facing doors.
Fall, Winter and Spring hours (until June 30) are:
Monday to Friday: 5:45 AM - 9 PM
Saturdays and Sundays: 7 AM - 5 PM
Stat Holidays: 7 AM - 3 PM
Public Washrooms
The City of Owen Sound recognizes the need to have ready access to clean, safe public washrooms as a vital part of personal and public health and as fundamental to human dignity, especially for people who are restroom-challenged. This includes access to a public washroom at any time of the day or night.
The City is reminding people that public washrooms are available in the River District, as well as at many other parks and facilities across the city, for visitors and residents to access as they enjoy all that Owen Sound has to offer.
Most washroom facilities do have a time-of-day availability which is noted below. However, in response to a growing need for a washroom with 24-hour access in a safe and supervised location within the River District, the washroom at the Owen Sound Police Services building on 2nd Avenue West is now available 24 hours a day, 365 days a year.
The City also reminds you that clean washrooms are essential to public health, so please remember to be tidy and courteous when using shared public facilities.
Locations below; updated November 2024
Owen Sound Police Services
922 2nd Avenue West
Hours: Available 24/7 with secure buzzer entry.
Time-of-Day Available Locations
Contact Us
808 2nd Avenue East,
Owen Sound, ON
N4K 2H4
Phone: 519-376-1440
Email us
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