Visit our Virtual City Hall Portal.
Tip: We recommend bookmarking the portal for future use.
Potential Canada Post Service Disruption
In the event of a Canada Post service disruption, residents are still responsible for paying tax and water bills on time. Interest and penalty charges will not be waived due to postal delays.
To avoid missed or late payments, we strongly encourage you to:
Sign up for eBilling at OwenSound.ca/eBilling
Access your account anytime through Virtual City Hall at OwenSound.ca/VCH
It is also recommended to use a courier service or drop off any time-sensitive documents to City Hall in person, including Tax Sale tender packages.
City of Owen Sound ratepayers can now log-in to manage their Tax and Waterbilling accounts with the City of Owen Sound. Ratepayers can view their Property Tax and Water/Wastewater bills, make payments via credit card, set up pre-authorized payments, change their billing preference to paperless, order tax/water certificates and so much more.
Activating your Account
1. Go to the Virtual City Hall Portal
Visit our Virtual City Hall Portal.
Tip: We recommend bookmarking the portal for future use.
2. Have your Accounts Receivable, Tax, or Water/Wastewater Bill with you
Have your property roll number or utility account number on hand to enter the appropriate information to create an account. You will need to input the name of the account holder you are creating an account for as it appears on the bill (last name first name) and a valid email address.
3. Create a username and password to activate your account
When in the Virtual City Hall portal, complete the following steps:
4. To Make a Payment with Virtual City Hall
Already have a Virtual City Hall Account with the City of Owen Sound?
Sign in to the portal with your username and password. (If you do not remember your password, enter your username and click on the forgot my password link on the sign-in page to have a password reset email sent directly to you).
If you get stuck, we are here to help! Contact Service Owen Sound at 519-376-4440 ext. 1950, Monday - Friday 8:30 a.m. - 4:30 p.m. or email us at service@owensound.ca
Contact Us
808 2nd Avenue East,
Owen Sound, ON
N4K 2H4
Phone: 519-376-1440
Email us
Sign up for City news to your inbox!
Stay up to date on the city's activities, events, programs and operations by subscribing to our news posts.
This website uses cookies to enhance usability and provide you with a more personal experience. By using this website, you agree to our use of cookies as explained in our Privacy Policy.