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Bell Fibre to the Home

On August 31, Bell Canada announced the expansion of pure fibre Internet service to homes and businesses in Owen Sound. Part of Bell’s capital expenditure acceleration program for investment in national next-generation network infrastructure, the expansion program will bring all-fibre broadband access to approximately 10,000 additional locations in Owen Sound by 2023.

Frequently Asked Questions (FAQs)

What work is being done?

Bell is expanding its fibre Internet service to homes and businesses in Owen Sound.

Will there be road closures during construction?

There is typically no requirement to close roads for our work.  During the permitting process, in advance of construction, any specific traffic concerns are identified and reviewed, and traffic services are engaged before construction begins.

Will I have access to my driveway?

Access to driveways should not be impacted. Any requirement for equipment to be set-up in front of driveways will be communicated ahead of construction and permissions will be obtained.

How long will it take to do the work on my property?

The majority of work will be done on the municipal right-of-way. However, some work may take place on the portion of the residents’ property that is municipal property or on registered easement. If there is a need for work beyond that, residents will be contacted. Rest assured that once work is complete, neighbourhoods will be returned to the way they were before construction began, as soon as weather permits. 

Will my internet service be impacted during construction?

It is unlikely that communication services will be affected by the construction work.  Please contact your (internet) communication service provider to report any issues as soon as possible so that they can be addressed.  

Will I have access to my business?

Yes. If any circumstances should arise where entry to a business is affected, the constructor will reach out in advance of any work to discuss potential impacts.

Will customers be able to access my business?

Yes. If any circumstances should arise where entry to a business is affected, the constructor will reach out in advance of any work to discuss potential impacts.

Who do I call if I have questions about this work?

Door knockers will be provided 48 hours prior to construction. Contact numbers are provided on the door knocker. Pickards will be working on behalf of Bell.

Thank you for your patience and understanding.

We apologize for the inconvenience and thank you for your patience as we work with Bell to expand and install service as quickly as possible.

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