Q : What streets are the first to be plowed?
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A : The City's road network is divided into five (5) different classifications for winter maintenance purposes based on the average traffic and posted speed of the roadway. By having different classifications it allows City resources to focus their attention on heavily travelled roadways first. Once these primary roadways are completed, local residential streets are started. Dead ends and cul-de-sacs are lower priority and are the last to receive service.
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Q : When is the plow getting to my street?
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A : During an active snow event it can take between 6 to 48 hours to attend to all the roads in Owen Sound, so we ask for your patience and understanding that we are out there, maintaining the roads as best we can. The City of Owen Sound is geographically, a challenging municipality to maintain when focusing on winter operations. For example weather conditions below the escarpment can differ considerably to areas that are above the escarpment.
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Q : When is my sidewalk getting plowed? The sidewalk across the street has been cleared, why not mine?
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| A : As a priority, we try to service one side of the street, on as many streets as possible. Heavily travelled routes and routes leading directly to schools are first priority. All other sidewalks are cleared after these primary sidewalks are completed, as manpower and equipment permit. |
Q : What is a windrow and why can't the operator lift the blade in front of my house?
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A : A windrow is a pile of snow on the side of a road that was created by snow plowing equipment. Snow must be pushed to the side of the street to clear the roadway for traffic.
Lifting the blade of the snow plowing equipment in front of a home to reduce the windrow is not allowed. Snow plow equipment is put into operation to clear the snow off the roadway, and in order for this to happen the blade must stay in contact with the road surface at all times.
Sometimes it is necessary to make several passes with snow plowing equipment during a storm. At other times it will be necessary to push back the banks to allow room for more snow and to provide room for drainage during thaw cycles.
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Q : I have to get out of my driveway for work/appointment etc. and the street has not been plowed. What should I do?
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A : During periods of heavy snowfalls there may be delays. It is always best to plan ahead. If you know it is going to snow leave yourself extra travel time.
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Q : What do I do if I have a medical emergency?
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A : In the event of a medical or other emergency, call 9-1-1. During winter control, emergency services will coordinate with Public Works and we will work in cooperation with police, fire, and ambulance to make sure they can reach you.
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Q : I am not physically able to shovel my driveway will the City do it for me?
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A : The City cannot clear snow from private property under any circumstance. You may be able to get assistance from a family member, a friend, or a neighbour. As well a number of private snow clearing companies will provide this service.
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Q : Why doesn't the plow do a better job clearing snow from my cul-de-sac?
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A : It is very difficult for an operator to maneuver large equipment in a cul-de-sac in such a manner to clear all the snow. One of the primary purposes of a cul-de-sac is to provide storage room for excess snow during winter operations. Snow that is piled up in the centre of the cul-de-sacs will be scheduled for removal based on the availability of manpower and equipment.
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Q : Why does the City place salt on top of the snow and then plow?
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A : In addition to providing some traction improvement, the reaction of the salt mixture with the snow creates a brine solution at the road surface. This brine helps to break the bond between the snow/ice and the road and ultimately facilitates easier removal with snow plowing equipment. Generally, after the roads have received a treatment of salt, the snow plowing equipment are dispatched to remove the "slushy" snow. Since the blades of snow plowing equipment ride slightly above the road surface the salt is not entirely plowed off the road.
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Q : The snow plowing equipment came and went, but there are still roads that need to be plowed. Will they be cleared?
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A : Yes. Not all neighbourhoods are completed at once, but all roads, streets, dead ends, and cul-de sacs will be cleared of snow based on the availability of manpower and equipment.
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Q : I could not park in my driveway, so I parked on the road and I got a ticket. Why?
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A : Parking on the street is prohibited during the winter between the hours of 1:00 a.m. and 7:00 a.m. from December 1st to March 31stevery year. The streets must be clear of parked cars for adequate snow clearing operations. Parking on the street could result in unsafe conditions. Please plan ahead and make other arrangements.
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Q : I live on a corner lot. Why does the plow put so much snow in front of my house?
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A : Residents living on corner lots usually get a bit more snow deposited in front of their houses, as there is a larger portion of roadway to be cleared at an intersection.
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Q : What can I do to prepare for a snow storm?
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A : Keep parked cars off the street, so that plows can move through the streets more effectively. Use public transit whenever possible. When a snow storm is in the forecast you should ensure that you purchase any food, medication, and household supplies that you might need for the next 48 hours. Other tips can be found by viewing any of the following guides:
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