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COVID-19: Owen Sound Resources and Information

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Home/Living/COVID-19: Owen Sound Resources and Information

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Covid

Quick Links

Grey Bruce Health Unit

The City of Owen Sound remains in a State of Emergency due to COVID-19. 

On January 12, the Province of Ontario declared a second Provincial Emergency to address the COVID-19 health crisis, a Stay at Home Order was imposed effective January 14, 2021 at 12:01 a.m. The announcement will impact City facilities and services.

City Hall remains closed to the public until Tuesday, February 16, 2021, following the Family Day long weekend.

Recreation/Parks/Open Spaces

Exercise is considered an essential reason for leaving your home. Residents should only participate in outdoor recreational activities with those in their household.

  • The Harrison Park Good Cheer Rink remains open to the public, however, capacity will be reduced to 5 skaters at one time.
  • City parks and trails remain open for recreational activity.

Building/Planning/Clerks/Finance Services

  • Building and Planning Services continue to be maintained throughout the closure. Applications will be accepted electronically or via the drop-box at the east entrance of City Hall.
  • Online payment services are available for tax and utility payments.
  • Marriage Licenses, Civil Ceremonies, and Commissioning will not be available during the closure.
  • Owen Sound City Council and Committee meetings will be held virtually during the 28 days. Council meetings can be viewed live on Rogers Cable TV or the Rogers TV Website or viewed the following day on the City’s Youtube channel. Committee meetings will be recorded and available upon request.
  • Long-term parking passes for Municipal lots and individual Bag Tags for curbside waste collection remain available at the Transit Terminal.

Public Works

  • The Public Works facility at 1900 20th Street East remains closed to the public.
  • Water, Wastewater, Waste Management, and Snow Removal Services will continue as normal.
  • Transit Services are unaffected by the announcement. The 10-passenger limit remains. Riders must always wear a face covering (mask) while riding.

Emergency Services

  • Owen Sound Police Services and Owen Sound Fire and Emergency Services provided to residents are not impacted. The Owen Sound Fire Station is closed to the public. The police station will remain open for emergency situations and where persons are required to report to the station pursuant to a court order. We encourage people to use the portal on our website for criminal record checks. If you are unsure whether to attend the station, please call ahead at 519-376-1234.

The City of Owen Sound will continue to monitor and assess the situation closely, and work diligently with the Grey Bruce Public Health Unit to respond appropriately

Parks and Amenities

Effective December 26, 2020, the Julie McArthur Regional Recreation Centre, Bayshore Community Centre (Walking Program) and Harrison Park Scenic City Order of Good Cheer Rink have been closed to the public. 

The City of Owen Sound is home to a vast and well-connected trails network.

The following amenities in the City of Owen Sound are open to the public:

Parks and Amenities Quick Tracker

Park/Amenity

Status

Guidelines/Notes

Baseball Diamonds

Closed for Season

 

East Side Boat Launch

Closed for Season  

Harrison Park

Open - With Exceptions

 

Harrison Park Campground

Closed for Camping Season

 

Harry Lumley Bayshore Community Centre

Closed

 

Kiwanis Soccer Complex

Closed for Season  

Julie McArthur Regional Recreation Centre

Closed

 

Kiwanis Sk8 & Bike Park

Closed for Season

 

Kelso Beach

Open 

Beach – Open

Waterfront Trail – Closed

Play Structures - Open

Splash Pad – Closed for Season

Sportsfields - Open

Picnic Shelter - Open

Leash-free Dog Park

Open

 

Neighbourhood Parks 
(defined as a smaller park in residential a neighbourhood)

Open 

Play Structures - Open

Victoria Park

Open   

West Side Boat Launch

Closed for Season  

 Supporting Local Businesses

Grey County has provided a Community and Business Resiliency Map to allow residents to better navigate what businesses are open and the services they are providing. Please support your local businesses during this pandemic. 

Community and Business Resiliency Map

If you do not see your business and would like it added, please email ecdev@grey.ca with your information.

Frequently Asked Questions

Parks, Facilities and Recreation

Q: What public spaces and amenities are open/closed? 

A: There is a chart contained within this page that outlines the status of a facility, park or amenity. Alternatively, you may visit our Parks and Facilities database if the location you are looking for is not listed above. 

Bill Payment and Licenses

Q: I don't know if I can pay my Property Tax bill at this time. What can the City do to help?  

A: The City has extended the tax final billing due dates to September 30, 2020 and January 15, 2021 to allow residents to have more time to navigate the effects of COVID-19. Please reach out to the tax department at 519-376-4440 ext. 1249 or tax@owensound.ca to discuss your specific circumstances. 

Q: I don't know if I can pay my utility bill at this time. What can the City do to help? 

A: The City has extended the due dates for all utility bills from 21 days to 36 days and has maintained the 2019/2020 water/wastewater rates. Please reach out to the utilities department at 519-376-4440 ext. 1243 or waterbilling@owensound.ca to discuss your specific circumstances. 

Q: I want to purchase a dog/cat tag. How can I purchase this?

A: Those wishing to purchase a dog tag are encouraged to go to www.owensound.ca/dogtags to complete the form and have their dog tag(s) mailed to them. 

Q: Can I still get a marriage license?

A: No, not at this time. Please call 519-376-4440 ext 1248 or email weddingservices@owensound.ca. 

Waste Management Service
Q: Is the Compost site still open? 

A: Yes. The Compost site is still open from 8:30am-8:00pm, 7 days a week. The site will be monitored and users are required to practice safe physical distancing. A maximum of 15 vehicles will be permitted at one time. 

Q: Is garbage and recycling still being collected? 

A: Yes. Garbage and recycling is still being collected based on the normal schedule. The limit of four bags per household remains. Bag tags are available at the following locations.

State of Emergency Declaration

The City of Owen Sound, alongside Grey County and other lower tier municipalities within Grey County have declared a State of Emergency. The declaration was made by Mayor Ian Boddy on March 27, 2020 at 9:00AM. 

Delivery of essential services such as Fire, Police, Transit, Water & Wastewater and Waste Management will not be impacted. A State of Emergency allows the City to access additional resources, should they be needed, to continue to offer the services our residents depend on. 

City residents are reminded that many City services are reduced at this time, including road and sidewalk maintenance. We urge residents to exercise caution in the coming weeks when using the roads and sidewalks.

Mayor's Statements

March 17, 2020

I want to thank all members of our Owen Sound community for your understanding and compassion in these trying times. 

Many of the facilities, services and stores that are important to us are closed, and activities that have kept us occupied and entertained are on hold for now.

City staff and contractors will continue to maintain the critical functions including water, wastewater, winter road maintenance, garbage pickup, transit, police and fire. 

We are monitoring events provincially and locally.   In consultation with medical officials there may be further steps taken to protect city staff and residents.  

I encourage everyone to practice social distancing, avoid large groups of people, and wash your hands often. Please continue to show compassion and understanding to each other.  

Thanks.

Ian C. Boddy
Mayor of the City of Owen Sound

March 25, 2020

To the citizens of Owen Sound and area,

I wish to update you on behalf of the Council and staff of the City of Owen Sound with regard to COVID-19.

These are unprecedented times for all of us. Our lives have been turned upside down in less than two weeks with changes almost daily.  The spread of COVID-19 and the health of our citizens is of utmost importance.  We recognize the seriousness of this issue.

All things considered, our community is doing a good job so far of minimizing the spread of COVID-19.  The number of known cases in Grey and Bruce remains low for now, but we expect that to increase in the coming days.  For a highly social, caring community, the challenges will become more difficult.  We all need to increase our efforts.  We have to keep listening to our health experts and follow their recommendations.

The City has taken steps to prepare for emergencies like this.  We have an Emergency Response Plan in place, which is reviewed annually.  We do exercises to prepare us for a variety of emergency situations and we have a Pandemic Plan as an appendix to the Emergency Response Plan.  City staff meet every morning to stay on top of the quickly changing news and advice, guided by the Emergency Response Plan and the Pandemic Plan.

The City has closed facilities and playgrounds, and have suspended non-essential services. We are currently maintaining transit service for those who rely on it.  All buses are carefully disinfected.  Most City staff are working remotely from home.  We have suspended some fees and extended payment deadlines to help ease the financial stress on our citizens.  Most importantly, City staff continue to focus on providing the essential services we all depend on – water, waste water, police, fire, and garbage and recycling collection.

COVID-19 is a medical emergency that doesn’t respect municipal boundaries, and all of Grey County is covered by the Provincial Declaration of Emergency.  The City is working closely with County staff, which manage the regional ambulance and paramedic services.  We will continue to rely upon the expert advice provided by the Grey Bruce Health Unit.  Together, we will make decisions in the best interests of our community at the appropriate time, based on the advice we receive from the experts.

We encourage everyone to stay disciplined and do what the health experts are advising. Wash your hands carefully and often with soap and water or alcohol-based hand sanitizer. Stay at home as much as possible.  Get outside daily for some exercise but no matter where you are, keep two metres apart to reduce exposure to other people.  If you have been out of the country, exposed to anyone ill, or feel ill, please immediately self isolate.  For more information, go to www.publichealthgreybruce.on.ca.

Finally, I want to thank all of the City and regional staff, frontline emergency workers, and all members of the Owen Sound and Grey-Bruce Community for your efforts.  Please keep it up. Help friends, family or neighbours with essential errands.  Phone to check up on them.  Take care of each other.  We're all in this together!

Thanks!

Ian C. Boddy
Mayor of the City of Owen Sound

April 4, 2020

To the citizens of Owen Sound and area,

Yesterday, we received a rather stark message from Premier Ford regarding COVID-19.

It is now confirmed how much worse the spread will be before it gets better, and it is going to take longer than any of us were hoping.  Each of us has a part to play to change the province's outcome.  The message to stay home and leave only for essentials is not a request.  It’s a direction that requires respect and cooperation to help reduce the spread of this virus and reduce the number of deaths it will cause.  Keep a safe distance from other people when you have to be out. Each of us must do our part.  We can look after each other by looking after ourselves.

The number of deaths in Ontario would have been greater if we had not made the sacrifices we have to our daily lives over the past few weeks. The numbers in our own community have remained relatively low.  For that, I say thank you to all of you who have stayed at home and have maintained your distances from each other when you have to be out.  We have to keep going.

The City will do its part.  We will maintain essential services to protect you.  Our police, fire and Grey County paramedics are prepared.  We will continue to follow the lead from the Federal and Provincial governments and Public Health Officials, and request you do the same.

If you require essentials, I ask that you continue to support our local businesses.  They are our friends and neighbours. Please use the phone and call them.

Our community is an active and vibrant community with little shortage of things to do to keep us engaged – but for now we have hit pause because that’s what society requires from us.  By buying into what is required and doing our part now, sooner rather than later, we will be able to #hitplay.

Thanks!

Ian C. Boddy
Mayor of the City of Owen Sound 

Press Releases

January 14, 2021 - Changes to Municipal Services and Facilities Due to Stay at Home Order

Owen Sound, Ontario – Thursday, January 14, 2021 – In light of the announcement from the Provincial Government to declare a State of Emergency on Tuesday, January 12, the City of Owen Sound is providing an update on the impacts on City facilities and services effective Thursday, January 14, 2021.   

City Hall remains closed to the public until Tuesday, February 16, 2021, following the Family Day long weekend.

Recreation/Parks/Open Spaces

Exercise is considered an essential reason for leaving your home. Residents should only participate in outdoor recreational activities with those in their household.

  • The Harrison Park Good Cheer Rink remains open to the public, however, capacity will be reduced to 5 skaters at one time.
  • City parks and trails remain open for recreational activity.

 

Building/Planning/Clerks/Finance Services

  • Building and Planning Services continue to be maintained throughout the closure. Applications will be accepted electronically or via the drop-box at the east entrance of City Hall.
  • Online payment services are available for tax and utility payments.
  • Marriage Licenses, Civil Ceremonies, and Commissioning will not be available during the closure.
  • Owen Sound City Council and Committee meetings will be held virtually during the 28 days. Council meetings can be viewed live on Rogers Cable TV or the Rogers TV Website or viewed the following day on the City’s Youtube channel. Committee meetings will be recorded and available upon request.
  • Long-term parking passes for Municipal lots and individual Bag Tags for curbside waste collection remain available at the Transit Terminal.

Public Works

  • The Public Works facility at 1900 20th Street East remains closed to the public.
  • Water, Wastewater, Waste Management, and Snow Removal Services will continue as normal.
  • Transit Services are unaffected by the announcement. The 10-passenger limit remains. Riders must always wear a face covering (mask) while riding.

 

The City of Owen Sound will continue to monitor and assess the situation closely, and work diligently with the Grey Bruce Public Health Unit to respond appropriately.

 

For more information, please contact Tim Simmonds, City Manager at 519-376-4440 ext 1210 or email to tsimmonds@owensound.ca.

 

Quick Facts:

  • The City’s Emergency Operations Team meets weekly.
  • The Emergency Operations Team is comprised of Owen Sound Police Services, Owen Sound Fire and Emergency Services, Grey Bruce Health Unit, and City Staff.
December 22, 2020 - Changes to Municipal Services Effective December 26, 2020

In light of the announcement from the Provincial Government on Monday, December 21, the City of Owen Sound is providing an update on the impacts to City facilities and services effective Saturday, December 26, 2020, at 12:01 a.m. for 28 days.  

City Hall will be closed to the public, re-opening Monday, January 25, 2021.

Building/Planning/Clerks/Finance Services

  • Building and Planning Services will be maintained throughout the closure. Applications will be accepted electronically or via the drop-box at the east entrance of City Hall.
  • Online payment services are available for tax and utility payments.
  • Marriage Licenses, Civil Ceremonies, and Commissioning will not be available during the closure.
  • Council, Committee, and DIA Board Meetings will be held virtually during the 28 days. 

Recreation/Parks/Open Spaces

  • The Julie McArthur Regional Recreation Centre will be closed.
  • The walking program at the Harry Lumley Bayshore Community Centre has been suspended.
  • The Harrison Park Good Cheer Rink will be closed to the public. Further evaluation will take place in the new year in consultation with Public Health.
  • City parks and trails remain open for recreational activity.

Public Works

  • The Public Works facility at 1900 20th Street East will be closed to the public.
  • Water, Wastewater, Waste Management, and Snow Removal Services will continue as normal.
  • Bag Tags for curbside waste collection remain available at several locations. Individual Bag Tags are available at the Transit Terminal.
  • Transit Services are unaffected by the announcement. The 10-passenger limit remains. Riders must always wear a face covering (mask) while riding.

Emergency Services

  • Owen Sound Police Services and Owen Sound Fire and Emergency Services provided to residents are not impacted, however, their buildings are closed to the public.

The City of Owen Sound will continue to monitor and assess the situation closely, and work diligently with the Grey Bruce Public Health Unit to respond appropriately.

For more information, please contact Tim Simmonds, City Manager at 519-376-4440 ext 1210 or email to tsimmonds@owensound.ca.

Quick Facts:

  • The City’s Emergency Operations Team meets weekly.
  • The Emergency Operations Team is comprised of Owen Sound Police Services, Owen Sound Fire and Emergency Services, Grey Bruce Health Unit, and City Staff.
July 24, 2020 - Wearing Face Coverings to Prevent the Spread of COVID-19

The Grey Bruce Health Unit commends the public for their support of wearing face coverings to prevent the spread of COVID-19. Hand hygiene, respecting physical distancing, and wearing a face covering are the essential tools we can all use to limit the spread of COVID-19.

Friday, July 24, 2020 - The Medical Officer of Health Order concerning face coverings was implemented in conjunction with the provincial Stage 3 re-opening on July 17, 2020. Asking people to wear face coverings is consistent with other health unit jurisdictions.

Exemptions to wearing face coverings allow for children under the age of two years, or under the age of 5 years either chronologically or developmentally unable to tolerate face covering, or refuses to wear a face covering; for people who cannot tolerate face coverings for any medical condition; or for any reason required under the Human Rights Code.

The provincial Stage 3 re-opening addresses the potential widespread transmission of COVID-19 by restricting indoor gatherings to 50 and outdoor groups to 100, subject to physical distancing of at least two metres with people from outside their households or social circles. These limits apply to all organized or spontaneous indoor and outdoor events and social gatherings.

“We urge our community and visitors to respect all provincial and health unit guidelines that are in place for our safety as we get out and enjoy the city’s amazing parks and open spaces.” Says Owen Sound Mayor Ian Boddy.

Actions to prevent the spread of COVID-19 are all about treating each other with respect and taking personal responsibility to successfully beat COVID-19 and get on the path to a healthy recovery.

See our website for more information and answers to Frequently Asked Questions for Wearing Masks and Face Coverings.

For More Information:

Dr. Ian Arra

Medical Officer of Health and Chief Executive Officer

To arrange to speak with Dr. Arra, please contact Drew Ferguson at:

519-376-9420 or 1-800-263-3456 ext. 1269 or d.ferguson@publichealthgreybruce.on.ca

July 17, 2020 - City Play Structures Now Open

As part of the Stage 3 reopening framework and in consultation with the Grey Bruce Public Health Unit, the City is reopening play structures in City parks and open spaces effective Friday, July 17 at 12:00 PM.

Outdoor recreational amenities across the Province were closed on March 31 by the Order of the Province of Ontario.

For more information, please contact Adam Parsons, Manager of Parks & Open Space at 519 376-1440 ext. 1221 or email aparsons@owensound.ca. 

July 6, 2020 - Dog Tags and Parking Passes are Now Available

With the opening of City Hall, dog tags and municipal lot parking passes are now available for purchase.

Those wishing to purchase a dog tag are encouraged to go to www.owensound.ca/dogtags to complete the form and have their dog tag(s) mailed to them. Completed forms can be submitted by:

  • Emailing serviceowensound@owensound.ca;
  • Mailed to City Hall; or by
  • Using the drop box at City Hall. 

Payment can be made by cheque, by including your credit card information at the bottom of the form or by calling 519-376-4440 ext. 1900 to make a credit card payment.

The reduced purchase price of $20.00 for spayed/neutered dogs or $35.00 for dogs that are not spayed/neutered has been extended from March 31, 2020 to August 31, 2020. 

Parking passes are required for all municipal lots if parking for a period longer than 5 hours. The cost to purchase a parking pass is $30.00 and can be obtained from the service counter at City Hall.

June 29, 2020 - City Hall to Reopen July 6, 2020

City Hall is reopening to the public on July 6, 2020. To improve service delivery and increase safety for staff and members of the public, the following protocols have been put in place. 

COVID-19 Safety Protocols

Individuals requiring in-person service at City Hall must:

  • Enter through the back door (off of parking lot);
  • Self screen prior to entering;
  • Masks/face coverings are recommended;
  • Use hand sanitizer when entering and exiting the building;
  • Line up following physical distancing markers located on the floor;
  • Follow directional arrows located on the floor; and
  • Limit access to main floor unless accompanied by staff.

Individuals submitting payment to City Hall are encouraged to use the drop box located at the front door of City Hall off of 2nd Avenue East.

Clerk’s Services

Appointments are required for any of the following Clerk’s services:

  • Access to Assessment Roll Book
  • Business Licensing
  • Civil Marriage Booking
  • Commissioning
  • Lottery Licence
  • Marriage Licence

Appointments for Clerk’s services can be made today by calling 519-376-4440 ext. 1268.  Please make sure you bring appropriate documentation (e.g. identification) and fill out your documents before you arrive at your appointment.

For more information, please contact Tim Simmonds, City Manager at 519-376-4440 ext. 1210 or email to tsimmonds@owensound.ca.

June 9, 2020 - Transit Fares Reinstated Effective June 15, 2020

On May 25, City Council approved transit fares to be reinstated effective June 15, 2020. The City waived transit fares on March 18 as a safety measure at the beginning of COVID-19.

Points of interest due to reinstatement of fares include: 

  • Monthly bus passes and single fares are available for purchase at the Transit Terminal. June bus passes will be reduced by 50 percent in cost;
  • Single fares can be purchased on an as-needed basis and includes transfers from one bus to another at a cost of $2.50 for students and $3.00 for an adult or senior;
  • The Transit Terminal will be accepting cash, debit and credit card payments;
  • Previously purchased passes for the months of March, April and May will be honoured. March passes may be exchanged for June passes, while April and May passes can be exchanged for July and August passes at the Transit Terminal; and
  • Ridership remains limited to six people on a bus at one time.

Monthly rates, along with transit routes, are available on the City’s transit page.

The Transit Terminal is open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 4:00 PM.

City transit service operates Monday to Friday 6:30 AM to 6:00 PM with the last bus leaving the terminal at 6:00 PM. On Saturdays, transit operates from 9:00 AM to 4:00 PM with the last bus leaving the terminal at 4:00 PM. There is no transit (conventional or mobility) service available on Sundays or Statutory Holidays.

The City of Owen Sound is committed to providing a transit service that meets the needs of our residents, while protecting the health and safety of our service provider, customers and community.

City Transit Services are provided at an annual net operating cost of approximately $535,000.

May 26, 2020 - Parking Enforcement in the Downtown Core to Resume June 1

As of June 1, 2020 parking enforcement will resume in the downtown core. Downtown parking enforcement was relaxed due to the COVID-19 pandemic and now that retail stores with separate entrances are permitted to reopen it is important that parking regulations be followed. 

Parking passes for municipal lots will not be required until City Hall is reopened to the public. All other parking regulations must be followed in municipal lots.

There is free two-hour on-street parking in the downtown core and free five-hour parking in all municipal lots. Parking is free on Saturday, Sunday and statutory holidays. Visit the City’s website for more information about parking services. 

May 22, 2020 - Some Recreational Amenities to Reopen

The Province of Ontario’s Chief Medical Officer of Health announced on May 19, 2020 that amendments have been made to Ontario Regulation 104/20 that will permit the opening of some outdoor recreational amenities.

As of Friday, May 22 at 12:00PM, the following amenities in the City of Owen Sound are open to the public:

  • Sportsfields such as soccer fields, baseball diamonds, running track;
  • Off-leash dog park (reopened May 19);
  • Harrison Park basketball and tennis court;
  • Public benches; and
  • Municipal boat launches (reopened May 16).

Strict guidelines as required by the Province remain in place. This includes:

  • Maintaining physical distancing of two metres except for members of the same household;
  • Team sports are not permitted; and
  • Groups of more than five are not permitted.

On June 1, the City anticipates that other amenities will be added, including:

  • Kiwanis Sk8 & Bike Park;
  • Four public washrooms (Harrison Park Inn, Farmers’ Market, East Side Boat Launch, Scenic City Order of Good Cheer Washroom at Kelso Beach); and
  • Picnic areas and shelters where available.
May 15, 2020 - City of Owen Sound Boat Launches to Reopen

The Province of Ontario announced on May 14 that some restrictions would be lifted as part of the first stage of the government’s reopening framework. This announcement includes parks and some recreational amenities within the City of Owen Sound that were closed to the public by order of the Province.

The City’s three municipal boat launches will reopen to the public at 12:01 AM on Saturday, May 16. This includes:

  • The West Side Boat Launch located at 1455 1st Avenue West. The launch ramp docks are not installed at this time. Plans to install the docks are underway.
  • The East Side Boat Launch located at 1900 3rd Avenue East.
  • The East Bayshore Road (RCA) Boat Launch.

Boaters and anglers are strongly encouraged to practice the physical distancing guidelines provided by the Grey Bruce Health Unit while fishing and using boat launch amenities.

Seasonal boat launch passes are available at the West Side Boat Launch or by calling 519-371-1988. Daily passes are available at the East Side Boat Launch Pay n' Display machine. Garbage cans are provided at the boat launch areas. Anglers are asked to dispose of all masks, gloves and protective gear in the receptacles provided.

City Parks and Trails remain open for public use, but many of the recreational amenities within remain closed including all public washrooms, benches, basketball court and playgrounds. The tennis court at Harrison Park is open for use by the public beginning Tuesday, May 19.

May 14, 2020 - City Defers Final Property Tax Instalment Due Dates

On May 11, City Council approved the 2020 Tax By-law. In order to allow ratepayers to have more time to navigate the financial impacts of COVID-19, the City has deferred the final two property tax instalment due dates:

  • The first final property tax instalment due date was extended from June 30, 2020 to September 30, 2020;
  • The second final property tax instalment due date was extended from September 30, 2020 to December 15, 2020.

Final tax bills will be distributed to property owners by the end of June, 2020 to allow sufficient time for payment.

Pre-authorized payments will continue as normal for all property owners who are currently on either of the monthly pre-authorized payment plans. For property owners who are currently on the instalment due date pre-authorized payment plans, the withdrawal dates will now be September 30 and December 15.

Property owners who wish to temporarily withdraw from any pre-authorized payment plans must contact City Hall two weeks prior to the scheduled payment date. This can be done by emailing tax@owensound.ca or calling the Tax Department at 519-376-4440 ext. 1249.

May 12, 2020 - Reinstatement of Mandatory Garbage Bag Tag Use

Effective Tuesday, May 19, 2020, the City will be reinstating the mandatory garbage bag tag policy that requires all garbage bags left at curbside to have a bag tag affixed to each bag to ensure pick up. The four bag maximum per residence, per collection will also be reinstated May 19th. Garbage bags left curbside without bag tags and garbage bags in excess of 4 bags per residence, will not be picked up.

A variety of options to obtain bag tags are available for residents to reduce social contact including; home delivery, telephone ordering transactions in addition to online grocery orders, curb (store) side pickup and/or purchasing in store where physical distancing is possible. Residents are asked to confirm options with vendors.

Bag tags can be purchased in groups of 5 for $12.50.

Bag tags are available:

Store Name

Location/Contact Information 

Options

Daisy Mart

389 14th Street West

In store purchase

Food Basics

1350 16th Street East

In store purchase

Foodland

915 10th Street West

519-371-7417

http://www.owensoundfoodlanddelivery.ca/

In store purchase

Phone or online orders

Home Delivery

Giant Tiger

1350 16th Street East

In store purchase

Kwik Mart

1405 2nd Avenue West

In store purchase

Metro

1070 2nd Avenue East

In store purchase

Shoppers Drug Mart

1183 16th Street East

519-371-5230

In store purchase

Phone in order, vendor will have bag tags set aside for pickup

Curbside pickup not available at this time

Shoppers Drug Mart

100 10th Street West

519-376-2876

In store purchase

Phone in order, vendor will have bag tags set aside for pickup

Curbside pickup not available at this time

Terney’s Smoke Shop

819 2nd Avenue East

In store purchase

Zehrs

1150 16th Street East

519-371-1196

https://www.zehrs.ca/pcexpress

In store purchase

Phone in bag tag orders may be added after to online orders

May 7, 2020 - Adjustment to Transit Terminal Hours of Operation

Due to circumstances related to COVID-19 the Owen Sound Transit Terminal will have new operating hours effective Tuesday, May 12, 2020. 

Effective May 12, the Transit Terminal Hours will be as follows:

Monday – 7:30 a.m. – 6:00 p.m.

Tuesday – 7:30 a.m. – 5:30 p.m.

Wednesday – 7:30 a.m. – 6:00 p.m.

Thursday – 7:30 a.m. – 5:30 p.m.

Friday – 7:30 a.m. – 6:00 p.m.

Saturday – 9:30 a.m. – 3:30 p.m.

Sunday – CLOSED

Regular transit terminal hours will resume when it is safe to do so. We regret any inconvenience this may cause to our patrons and thank you for your understanding.

City staff are available to provide assistance with the City Transit at (519) 376-9139 or email at transit@owensound.ca

April 22, 2020 - Owen Sound Transit Rider Limit

In the interest of the public and the transit drivers, due to the COVID-19 pandemic, Owen Sound Transit will be limiting the number of riders on any bus at any time to 6 passengers to maintain physical distancing. This may result in riders needing to prepare alternative transportation arrangements or to be flexible with boarding times. Designated seating is placed on each bus for riders to maintain physical distancing. Riders will be treated on a first come, first served basis. This will be effective as of Friday, April 24, 2020.

Service for both Conventional and Mobility Transit will continue to operate on the regular schedules with the additional following safety precautions implemented to protect both staff and members of the public:

  • Those who are feeling unwell are asked to not board any City buses.
  • Riders shall practice physical distancing and follow the new seating arrangement on the bus.
  • Heightened sanitization practices will continue on Transit vehicles.

City staff are available to provide assistance with the City Transit at (519) 376-9139 or email transit@owensound.ca.

For more information, please contact Dennis Kefalas, Director of Public Works & Engineering at 519-376-1440 extension 1201. 

April 17, 2020 - HHW Cancellation Reminder; Further Cancellations; Goods Exchange Day Cancelled

The first Household Hazardous Waste Day of 2020 scheduled for Saturday, April 18th, 2020 to be held at the Public Works Facility at 1900 20th Street East from 9:00am to 2:00pm has been cancelled.

As a result of COVID-19 and in consideration of the health and safety of all staff and residents, the Household Hazardous Waste days planned for May and June will also be cancelled:

  • CANCELLED: Saturday, April 18th
  • CANCELLED: Saturday, May 23rd
  • CANCELLED: Saturday, June 20th

Goods Exchange Days planned for May and July have also been cancelled:

  • CANCELLED: Saturday May 30th  
  • CANCELLED: Saturday, July 25th

Further cancellations or updates will be posted on our website.

The City apologizes for any inconvenience this may have caused and thank residents for their understanding.

 April 15, 2020 - City Adjusts Compost Site Operations

Beginning Monday, April 27, 2020 the City of Owen Sound’s Leaf & Yard Waste Composting Facility located at 2800 28th Avenue East will be open between the hours of 8:00 am to 6:00 pm, Monday to Saturday. The facility will now be closed on Sundays.

Due to the effects of COVID-19, the City will be restricting access to the facility to 15 vehicles at one time. Residents are to exercise social distancing practices while onsite.

Items you can bring to the site to dispose of include:

  • Grass clippings and leaves
  • Branches, logs and twigs

Please also take this as a reminder that the following items are not acceptable and must be brought to the Miller Waste Transfer Station:

  • Garbage
  • Pet Waste
  • Kitchen Waste
  • Plastic Bags or Flowerpots
  • Dimensional lumber
  • Rocks, Rubble and Construction Waste
April 9, 2020 - Household Hazardous Waste Day Cancelled

The first Household Hazardous Waste Day of 2020 scheduled for Saturday, April 18th, 2020 to be held at the Public Works Facility at 1900 20th Street East from 9:00am to 2:00pm has been cancelled.

There are 7 remaining Household Hazardous Waste Days scheduled for 2020.

Any cancellations or updates will be posted on our website.

The City apologizes for any inconvenience this may have caused and thank residents for their understanding.

April 8, 2020 - Transit Holiday Operating Hours Adjustment

Due to the upcoming Easter weekend, Owen Sound City Transit buses will not operate on:

Friday, April 10, 2020 (Good Friday)

Sunday, April 12, 2020 (No transit service on Sunday’s)

Monday, April 13, 2020 (Easter Monday)

Regular transit service will resume Tuesday, April 14th. We regret any inconvenience this may cause to our patrons and thank you for your understanding.

The City wishes to thank all city transit operators for their dedication to serving the needs of Owen Sound residents during the COVID-19 pandemic.

For information pertaining to Owen Sound City transit, please visit our website.

April 3, 2020 - Boat Launches Closed; City Facilities Remain Closed

On March 16th and 17th, the City of Owen Sound closed several public facilities as a precautionary measure due to COVID-19, with re-evaluation to take place on Friday, April 3rd.

All facilities that were closed on March 16th and 17th as a precaution will remain closed indefinitely. This includes:

  • Harry Lumley Bayshore Community Centre;
  • Julie McArthur Regional Recreation Centre;
  • City Hall.

Additionally, all boat launches within the City are now closed to the public, effective immediately.

This above list is not a comprehensive list of all City facilities that have been closed, only those that were to be evaluated further on April 3rd.

April 1, 2020 Precautionary Measures at Compost Site 

The City of Owen Sound’s Leaf & Yard Waste Composting Facility located at 2800 28th Avenue East is currently open between the hours of 8:30 am to 8:00 pm, 7 days a week. This facility is open to all residents within the City.

Due to the effects of COVID-19, the City will be restricting access to the facility to 15 vehicles at one time. Residents are to exercise social distancing practices while onsite.

Items you can bring to the site to dispose of include:

  • Grass clippings and leaves
  • Branches, logs and twigs

Please also take this as a reminder that the following items are not acceptable and must be brought to the Miller Waste Transfer Station:

  • Garbage
  • Pet Waste
  • Kitchen Waste
  • Plastic Bags or Flowerpots
  • Dimensional lumber
  • Rocks, Rubble and Construction Waste

For more information, please contact Dennis Kefalas, Director of Public Works and Engineering at 519-376-1440 ext. 1201 or dkefalas@owensound.ca.

April 1, 2020 - Reminder: Wipes Clog Pipes

The City of Owen Sound has discovered, during routine sewer cleaning, greater than normal amounts of wipes and paper towel materials in the sanitary sewer system.

Continued disposal of these products into the City’s sanitary sewer system will eventually lead to sewer backups. We remind residents that to avoid sewer backups and to protect your sewer pipes, you MUST dispose of the following items in the trash, not the toilet. This includes:

  • Disinfecting wipes
  • Baby wipes
  • Towelletes
  • Paper towels
  • Facial tissues
  • Any wipe that states it is “flushable” is not, and must be disposed of in the garbage
March 31, 2020 - Closure of Outdoor Recreation Amenities

In response to the Province of Ontario’s order issued March 30 at 6:00pm under the Emergency Management and Civil Protection Act, all City of Owen Sound outdoor recreation amenities are closed effective immediately. 

Outdoor recreation amenities means the following:

1. All outdoor playgrounds, play structures and equipment.

2. All outdoor sports facilities and multi-use fields, including,

          i.  baseball diamonds,

          ii. soccer fields,

          iii. frisbee golf locations,

          iv. tennis, platform tennis, table tennis and pickleball courts,

          v. basketball courts,

          vi. BMX parks, and

          vii. skate parks.

3. All off-leash dog areas.

4. All portions of park and recreational areas containing outdoor fitness equipment.

5. All outdoor allotment gardens and community gardens.

6. All outdoor picnic sites, benches and shelters in park and recreational areas.

(2) Outdoor recreational amenities that are intended for use by more than one family are closed, regardless of whether they are publicly or privately owned and regardless of whether they are attached to a park system.

(3) No person shall enter or use an outdoor recreational amenity described in subsection (2) except for a maintenance, safety, law enforcement or other similar purpose.

(4) For greater certainty, nothing in this Order precludes individuals from walking through or using portions of park and recreational areas that are not otherwise closed and that do not contain an outdoor recreational amenity described in subsection (2).

Staff are locking gates on outdoor sports facilities where possible and installing signs at each facility to remind the public.

At this time, City trails and open spaces remain available for public use, provided users are doing so in accordance with physical (social) distancing measures and are in groups of 5 people or less.

If you have been feeling unwell or have travelled in the last 14 days, you are required to self isolate and not use any public area during that time.

The COVID-19 virus can survive outdoors in the current weather conditions. As weather conditions change, the City will consult with Grey Bruce Public Health respecting the effect on the virus on outdoor facilities.

City Staff will continue to take advice and direction from Public Health Officials and take appropriate measures as necessary.

Members of the public are reminded to be diligent in their hygiene practices: www.publichealthgreybruce.on.ca.

March 30, 2020 - Dog Park Closed

In response to the Province of Ontario’s COVID-19 mitigation measures, the Owen Sound Dog Park is closed until further notice.

Signage has been placed on site at the Dog Park and the gates have been locked by City Staff.  

The COVID-19 virus can survive outdoors in the current weather conditions. As weather conditions change, the City will consult with Grey Bruce Public Health respecting the effect on the virus on outdoor facilities.

City Staff will continue to engage and work alongside Public Health Officials to take appropriate measures as necessary.

Members of the public are reminded to be diligent in their hygiene practices: www.publichealthgreybruce.on.ca. 

March 30, 2020 - Council to Resume Regular Meeting Schedule

City Council will resume its regular meeting schedule beginning April 6, 2020. The meetings will continue to be at 7 p.m. and will take place in the Council Chambers at City Hall. The agenda will be limited to time sensitive and essential items and will be available on the City’s website three days before the meeting.

The majority of Council members will be participating electronically since the Ontario Government passed new legislation allowing municipalities to hold digital meetings during the Provincially declared COVID-19 emergency. All Council meetings will use this format for the duration of the public health emergency.

City Hall continues to be closed to the public at this time.  Council meetings can be viewed live on Rogers Cable TV or the Rogers TV Website or viewed the following day on the City’s YouTube channel.

City Council invites individuals who wish to ask a question during public question period to email the City Clerk at bbloomfield@owensound.ca by noon on the day of the meeting. Questions will be read by the Clerk at the discretion of the Chair. 

March 27, 2020 - State of Emergency Declaration 

In accordance with the Emergency Management and Civil Protection Act, today the City of Owen Sound declared a State of Emergency due to the COVID-19 Pandemic.

Mayor Ian Boddy declared the emergency at 9:00AM as a response to the COVID-19 pandemic that is impacting residents and the services the City provides.

The City will continue to provide essential services as it has from the start of the pandemic. By declaring a State of Emergency, it allows:

  • The City to share resources such as personnel and equipment with the Province, Grey County, and other lower tier municipalities;
  • The City to emphasize and support the order made on Thursday, March 26th by Medical Officer of Health, Dr. Ian Arra that international travelers self-isolate and avoid non-essential travel to and from Owen Sound and within Grey and Bruce Counties.

COVID-19 continues to be an issue across Ontario and the number of cases is growing. Locally, the Grey Bruce Health Unit confirm 6 cases and is concerned about spread of the virus in our communities if people continue to take the recommendations to stay home lightly.

Mayor Ian Boddy urged the community to do as much as they can to stop the spread of this virus. The Mayor supports the Medical Officer of Health in asserting the federal requirement for quarantine for all individuals returning from travel and his recommendation to suspend non essential travel to and from Bruce and Grey Counties to protect the health and safety of all residents and visitors.

Earlier this week the Province ordered all non-essential businesses to close to further contain the spread of COVID-19. The City of Owen Sound supports this action and will continue to implement recommendations from the Province and the Medical Officer of Health. Every interaction that does not take place helps in preventing the transmission of COVID-19.

March 25, 2020 - City Garbage and Recycling Collection 

As a reminder to all residents and businesses in Owen Sound, garbage and recycling collection limits still remain in effect.

Garbage bags can be no larger than 89 x 127cm (35 x 50in) and garbage cans no larger than 136 litres (30 imperial Gallons) capacity. Garbage bags or containers are limited to an upset weight restriction of 18kg (40lbs) including the container. 

Please continue to use bag tags as per usual. The City does not encourage residents to make the extra trip out from their homes to specifically purchase bag tags. We ask that if you do have them to please continue to use them.

The limit of 4 bags or containers per unit still remains whether residences have a bag tag on their waste or not. Any additional bags will not be collected and bulky waste such as furniture will not be collected.

Recycling must still be sorted in the blue bin or in clear plastic bags.

For more information, please contact Cassandra Cesco at 519-373-6067 or email to waste@owensound.ca.

March 20, 2020 - City Waives Penalty and Interest Charges for Three Months 

Over the last several days, City of Owen Sound officials have engaged in extensive conversation and consultation with the Grey Bruce Public Health Unit respecting COVID-19. The safety and well-being of Owen Sound residents and staff remains our top priority.

In order to help ease the financial burden on City of Owen Sound residents during this time, the City will not charge any interest or penalty charges on any tax or water/wastewater bills for a period of three months, effective March 17th, 2020. This penalty and interest free period may be extended depending on the duration of closures.

City Hall remains closed to the public, therefore tax, utility and accounts receivable payments will not be accepted in person.

Residents are reminded that payments can be made through any of our alternate channels, which include:

  • Online and telephone banking
  • At your financial institution
  • Calling 519-376-4440 and selecting 0 to pay bills (including tax and utility payments) with a credit card until further noted
  • By using the drop-box located at the front door of City Hall
  • Mail

For more information, please contact Christine Gilbert, Manager of Revenue at 519-376-4440 ext. 1223 or email cgilbert@owensound.ca.

March 20, 2020 -Regional Intercommunity Transit Launch Postponed

In response to the COVID-19 virus spread in Ontario, the launch of the new intercommunity transit service connecting the City of Owen Sound and The City of Guelph and other smaller centres, has been postponed until further notice. The new service was scheduled to begin on April 1st.

“All residents are being advised to stay close to home. Postponing the launch of this service is prudent at this time,” Mayor Ian Boddy. “We hope to be able to launch later this year, but an exact date is not yet available.” 

Health information is available through the Grey Bruce Health website: www.publichealthgreybruce.on.ca. 

For more information, please contact Dennis Kefalas at 519-376-4440 ext 1201 or email to dkefalas@owensound.ca. 

March 19, 2020 - Wipes Clog Pipes

The City of Owen Sound is reminding residents to avoid sewer backups and to protect your sewer pipes, please dispose of the following items in the trash, not the toilet:

  • Disinfecting wipes
  • Baby wipes
  • Towelletes
  • Paper towels
  • Facial tissues
  • Any wipe that states it is “flushable” is not, and needs to be disposed of in the garbage

For more information, please contact Dennis Kefalas at 519-376-4440 ext 1201 or email to dkefalas@owensound.ca. 

March 18, 2020 - Public Payment Options from Home

Over the last several days, City of Owen Sound officials have engaged in extensive conversation and consultation with the Grey Bruce Public Health Unit respecting COVID-19. The safety and well-being of Owen Sound residents and staff remains our top priority.

As a result, City Hall remains closed to the public, therefore tax, utility and accounts receivable payments will not be accepted in person.

Payments can be made through any of our alternate channels, which include:

  • Online and telephone banking
  • At your financial institution
  • Calling 519-376-4440 and selecting 0 to pay bills (including tax and utility payments) with a credit card until further noted
  • By using the drop-box located at the front door of City Hall
  • Mail

Furthermore, penalty charges for tax and water, including late notice fees, will not be charged for a period of 45 days. Interest will continue to accrue on any unpaid balances during this time.

For more information, please contact Tim Simmonds at 519-376-4440 ext 1210 or email to tsimmonds@owensound.ca. 

 March 18, 2020 - City Response (Garbage Services, Bag Tags, Transit)

Striving to keep our residents and employees safe and to provide needed services, the City of Owen Sound is announcing the following changes effective Thursday, March 19th:

  • Owen Sound Transit service will be free of charge to patrons. Please remember that safe personal hygiene practices are extremely important at this time.
  • Bag tags are required for curbside garbage pick up. IF you are out of bag tags place household garbage at the curb on your normal scheduled day and it WILL be picked up.
  • Downtown parking enforcement will not be undertaken until further notice.
  • The following licences/permits are available at this time:
    • Building Permits
    • Street Occupation Permits
    • Death Registrations

Arrange for these permits by phoning (519) 376-4440 ext. 0 or by emailing cityadmin@owensound.ca.

All other permits normally issued by City Hall will not be available until further notice.

 March 18, 2020 - City Playground Structures

Over the last several days, City of Owen Sound officials have engaged in extensive conversation and consultation with the Grey Bruce Public Health Unit respecting COVID-19. The safety and well-being of Owen Sound residents and staff remains our top priority.

As a result the following precautions are being taken and will remain in place until further evaluated on Wednesday, April 15th:

  • All City owned Park Playground Structures are closed. 

The COVID-19 virus can survive outdoors in the current weather conditions. As weather conditions change, the City will consult with Grey Bruce Public Health respecting the effect on the virus on outdoor playground structures.

Residents are encouraged to get outdoors, utilize park open spaces, trails and exercise social distancing practices.

Signage will be installed at each park playground structure to indicate the closure. 

City Staff will continue to engage and work alongside Public Health Officials to take appropriate measures as necessary.

Members of the public are reminded to be diligent in their hygiene practices: www.publichealthgreybruce.on.ca.

For more information, please contact Wayne Ritchie at 519-376-4440 ext 1210 or email to tsimmonds@owensound.ca. 

 March 16, 2020 - Facility and Event Closure

In consultation with Public Health and reviewing the Government of Canada’s information regarding Risk Assessment for Mass Gatherings, the following City services, functions and promotions are being postponed or cancelled:

  • All City Council & Committee Meetings are cancelled effective March 18th until otherwise notified.
  • The 2020 Home and Cottage Expo scheduled for April 25th and 26th at the Harry Lumley Bayshore Community Centre is cancelled.
  • Savour Owen Sound. Residents are encouraged to contact all Savour Owen Sound participants to inquire about hours of operation and take-out options, restaurants may remain open at their discretion.
  • Springfest Games (Senior Games) that were scheduled to take place at various facilities throughout the City in April and May are cancelled.
  • The household Hazardous Waste event scheduled for April 18th is cancelled.

In addition to the above cancellations and postponements, City Hall is closed to the public effective 2:00pm on Monday, March 16.

The regularly scheduled Committee of Adjustment meeting for March 17th at 3:00pm will take place with special provisions.

A full refund will be issued to all Home and Cottage Expo Vendors and to residents who have registered to participate in the Springfest Games. Staff will reach out to all those affected to discuss the most efficient way to return funds.

For more information, please contact Tim Simmonds at 519-376-4440 ext 1210 or email to tsimmonds@owensound.ca.

 March 13, 2020 - Facility Closure
Over the last several days, City of Owen Sound officials have engaged in extensive conversation and consultation with the Grey Bruce Public Health Unit respecting COVID-19. The safety and well-being of Owen Sound residents and staff remains our top priority.

As a result of the consultation and in reviewing the Federal Government’s Risk Assessment for Mass Gatherings, the following precautions are being taken and will remain in place until further evaluated on Friday, April 3rd:

  • The Harry Lumley Bayshore Community Centre is closed to all ice rentals, public skating, users of the walking track and large-scale events that are deemed a risk per the Federal Government’s Risk Assessment for Mass Gatherings.
  • The Julie McArthur Regional Recreation Centre is closed to all ice rentals and public skating. The public is encouraged to contact the YMCA Bruce Grey Owen Sound for programming related to YMCA services.
  • The Public Works Facility located at 1900 20th Street East is closed to the Public. City Hall remains open for Blue Box and Bag Tag purchasing.

During the time of the public funded school closure, crossing guard services will not be in effect and will resume on Monday, April 6th.

“City staff will strive to ensure that all vital utilities and essential services are maintained to the highest standard and that we protect the citizens of our community,” said Mayor Ian Boddy.  “While we recognize the closure of some city facilities affects the public, we encourage everyone to continue to be active in our many parks, open spaces and trail networks.”

City Staff will continue to engage and work alongside Public Health Officials to take appropriate measures as necessary.

Members of the public are reminded to be diligent in their hygiene practices: www.publichealthgreybruce.on.ca.

For more information, please contact Tim Simmonds at 519-376-4440 ext 1210 or email to tsimmonds@owensound.ca.

Health Resources

Grey Bruce Public Health Unit: https://www.publichealthgreybruce.on.ca/

Public Health Agency of Canada: https://www.canada.ca/en/public-health.html

Ontario Ministry of Health: http://www.health.gov.on.ca/en/

World Health Organization: https://www.who.int/

Business Resources

The City understands the significant impact that COVID-19 will have on local businesses. While we cannot provide many answers at this time, the City is committed to working closely with our partners at Grey County to provide the most up to date resources. The Grey County Business Resources page is updated frequently and provides business supports and information for all businesses in Grey County, including Owen Sound.

Grey County Community and Business Resiliency Map

 

Business Support Line

Grey County has set up a dedicated business support line. You are able to speak with someone who can assess your situation and help connect you with the right services: 519-372-0219 ext. 1270

Calls will be answered during business hours. You can also email ecdev@grey.caor bfisher@owensound.ca any time with your questions.

*Please note that this service will not provide legal advice.

Businesses are encouraged to complete the Grey Business Survey to help assess the impact this may have on your business. 

The Stop the Spread Business Information Line Now Open at 1-888-444-3659 for businesses who have questions about the provincial order to close non-essential workplaces.  

For Businesses
Employment and Social Development Canada Workplace Benefits and Services

Business Development Bank of Canada Credit Program

BDO COVID-19 Adaptation Resources

Business Development Corp Business Credit Availability Program

Saugeen Economic Development Corporation Business Improvement Loan Fund

Digital Main Street Small Business Starter Kit Guide for Digital Transformation

For Employers
Employment and Social Development Canada Workplace Benefits and Services

Federal Work Sharing Program

KPMG Employers Managing Tax & Legal Issues During COVID-19

For Employees
Canada Emergency Response Benefit CERB

Employment and Social Development Canada Workplace Benefits and Services

Grey County YMCA Employment Services

KPMG Employers Managing Tax & Legal Issues During COVID-19

Tourism Sector
Resources from Tourism Industry Association of Canada(TIAC)

Resources from Tourism Industry Association of Ontario(TIAO)

Resources from RTO7

Federal and Provincial Links

These links can help you find the information you need, quickly. 

Canada's COVID-19 Support Programs

Canada's COVID-19 Economic Response Plan 

Canada's COVID-19 Emergency Response Act, No. 2 - News Release

Ontario's COVID-19 News

Ontario's COVID-19 Action Plan

CBC News Interactive Guide to All Benefits

Federal and Provincial Benefits Plain Language Spreadsheet

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808 2nd Avenue East,
Owen Sound, ON
N4K 2H4

Phone: 519-376-1440

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