Council's role is to ensure accountability and transparency in City Council decisions and City services.
The City of Owen Sound is committed to:
- Public access and participation;
- Quality services;
- Efficient use of public money;
- Responding to requests for service and concerns.
Officially Register a Formal Complaint with the City |
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In serious situations, citizens are able to officially register a formal complaint with the City of Owen Sound. These official complaints are tracked and addressed confidentially. If someone wishes to register a formal complaint, they are asked to complete the Formal Complaints form and submit it to the City. You may complete the form online, or download the form and submit it in any of the following manner:
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Officially Request an Inquiry (Code of Conduct or Code of Ethics) |
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If a citizen feels a member of Council has breached the Code of Conduct, or a City employee has breached the Code of Ethics, they are able to officially request an inquiry into their actions. This is a serious claim and is tracked and addressed confidentially. If someone wishes to request an inquiry, they are asked to complete the Request an Inquiry form and submit it to the City. You may complete the form online, or download the form and submit it in any of the following manner:
The City has the following reference materials to ensure accountability:
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Report a general concern |
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Citizens are welcome to report concerns to the City of Owen Sound to help keep our community safe, clean, and responsive. Such concerns involve service delivery, including snow removal, recycling, traffic signals, and other municipal issues. |
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